CARESTAR ROBOTICS

Our professional customer service staff provide you full support with quick respond to your service requests, and work with operation and maintenance, technical support, research and development departments. 

Whenever and wherever your system encounters a sudden or emergency situation, our technical support engineers will use reliable network connection to quickly identify the fault remotely and provide solutions to minimize system interruption.

The project's on-site training allows your on-site operation and maintenance personnel to quickly master the use of robots and have basic problem handling capabilities.

When your robot and charging accessories need on-site repair, our senior technical engineers can respond quickly. They will arrive at the site timely and carry out maintenance work in strict compliance with local regulations and safety requirements.

We will implement our proposed solutions with mapping, system setup and integration, all according to your business requirements.

Driven by customer experience, we have established a complete closed-loop process of service planning, delivery, measurement, analysis and improvement, listen carefully to your voice and take effective measures.